Effective: August 2, 2012
Alpha1Center understands that your medical and health information is personal. Protecting your health information is important. We follow strict federal and state laws that require us to maintain the confidentiality of your health information.
How We Use Your Health Information
When you receive testing from Alpha1Center, we may use your health information for treating you, billing for services, and conducting our normal business known as health care operations.
Examples of how we use your information include:
Treatment - We keep records of the testing results provided to your health care provider. Health care providers use these records to deliver quality care to meet your needs. For example, your doctor may share your health information with a specialist who will assist in your treatment.
Payment - We keep billing records that include payment information and documentation of the services provided to you. Your information may be used to obtain payment from you, your insurance company, or another third party. We may also contact your insurance company to verify coverage for your care or to notify them of upcoming services that may need prior notice or approval. For example, we may disclose health information about the services provided to you to claim and obtain payment from your insurance company or Medicare.
Health Care Operations - We use health information to improve the quality of care, train staff and students, provide customer service, manage costs, conduct required business duties, and make plans to better serve our communities. For example, we may use your health information to evaluate the quality of services provided by our laboratory staff.
Sharing Your Health Information
There are limited situations when we are permitted or required to disclose health information without your signed authorization (permission). These situations are:
All other uses and disclosures, not described in this notice, require your signed authorization. You may revoke your authorization at any time with a written statement submitted to Alpha1Center.
We reserve the right to make changes to this notice at any time and apply the new privacy practices to all information we maintain. Current notices will be posted at Alpha1Center and on our website, www.alpha1center.com. You may also request a copy of this notice by contacting the laboratory at (801) 328-4254.
We may also use your health information to:
If you are concerned that your privacy rights may have been violated, or disagree with a decision that we made about access to your health information, please contact:
The Privacy Officer
5505 East Pioneer Fork Road
Salt Lake City, UT 84108
We will investigate all complaints and will not retaliate against you for filing a complaint. You may also file a written complaint with the Office of Civil Rights of the U.S. Department of Health and Human Services.