Effective: August 2, 2012

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

 

 

Privacy Promise

Alpha1Center understands that your medical and health information is personal. Protecting your health information is important. We follow strict federal and state laws that require us to maintain the confidentiality of your health information.

How We Use Your Health Information

When you receive testing from Alpha1Center, we may use your health information for treating you, billing for services, and conducting our normal business known as health care operations.

Examples of how we use your information include:

Treatment - We keep records of the testing results provided to your health care provider. Health care providers use these records to deliver quality care to meet your needs. For example, your doctor may share your health information with a specialist who will assist in your treatment.

Payment - We keep billing records that include payment information and documentation of the services provided to you. Your information may be used to obtain payment from you, your insurance company, or another third party. We may also contact your insurance company to verify coverage for your care or to notify them of upcoming services that may need prior notice or approval. For example, we may disclose health information about the services provided to you to claim and obtain payment from your insurance company or Medicare.

Health Care Operations - We use health information to improve the quality of care, train staff and students, provide customer service, manage costs, conduct required business duties, and make plans to better serve our communities. For example, we may use your health information to evaluate the quality of services provided by our laboratory staff.

Sharing Your Health Information

There are limited situations when we are permitted or required to disclose health information without your signed authorization (permission). These situations are:

  • For public health purposes such as reporting communicable diseases, work-related illnesses, or other diseases and injuries permitted by law; reporting births and deaths, and reporting reactions to drugs and problems with medical devices
  • To protect victims of abuse, neglect, or domestic violence
  • For health oversight activities such as investigations, audits, and inspections
  • For lawsuits and similar proceedings
  • When required by law
  • When requested by law enforcement as required by law or court order
  • To coroners, medical examiners, and funeral directors
  • For organ and tissue donation
  • For research approved by our review process under strict federal guidelines
  • To reduce or prevent a serious threat to public health and safety
  • For workers’ compensation or other similar programs if you are injured at work
  • For specialized government functions such as intelligence and national security

All other uses and disclosures, not described in this notice, require your signed authorization. You  may revoke your authorization at any time with a written statement submitted to Alpha1Center.

Our Privacy Responsibilities

  • Maintain the privacy of your health information  
  • Provide this notice that describes the ways we may use and share your health information  
  • Follow the terms of the notice currently in effect

We reserve the right to make changes to this notice at any time and apply the new privacy practices to all information we maintain. Current notices will be posted at Alpha1Center and on our website, www.alpha1center.com. You may also request a copy of this notice by contacting the laboratory at (801) 328-4254.

Your Individual Rights

  • Request special restrictions on how we use and share your health information. We will consider all requests for special restrictions carefully, but are not required to agree to any restriction.  Your request must be in writing.
  • Request that we use a specific telephone number or address to communicate with you. Your request must be in writing.
  • Inspect and receive a copy of your health information, including medical and billing records. Fees may apply. Under limited circumstances, we may deny you access to a portion of your health information and you may request a review of the denial. Your request must be in writing.
  • Request an amendment to your health information.  Your request must be in writing.
  • Request an accounting of certain disclosures we make of your health information. The list does not include disclosures made for treatment, payment, and health care operations and some disclosures required by law. Your request must state the period of time requested for the accounting. An accounting goes back only six years and does not cover disclosures made prior to April 14, 2003. The first accounting is free but a fee will apply if more than one request is made in a 12-month period.  Your request must be made in writing.
  • Request a paper copy of this notice even if you agree to receive it electronically.

Other Services We Provide

We may also use your health information to:

  • Recommend treatment alternatives
  • Tell you about health services and products that may benefit you
  • Share information with family or friends directly involved in your care or in paying for your care
  • Share information with third parties who assist us with treatment, payment, and health care operations. Our business associates must follow our privacy practices

Contact Us

If you are concerned that your privacy rights may have been violated, or disagree with a decision that we made about access to your health information, please contact:

The Privacy Officer
Alpha1Center
5505 East Pioneer Fork Road
Salt Lake City, UT 84108
(801) 583-4123

We will investigate all complaints and will not retaliate against you for filing a complaint. You may also file a written complaint with the Office of Civil Rights of the U.S. Department of Health and Human Services.